Frequently Asked Questions

Find answers to common questions about Certio Pro's features, pricing, and capabilities.

With Certio Pro, you can create a professional certificate in minutes. Simply:

  1. Choose a template
  2. Customize the design
  3. Add recipient details
  4. Generate and download or share

Our intuitive interface makes the process quick and easy, even for beginners.

Yes! Certio Pro supports bulk certificate generation. You can:

  • Import recipient data from Excel or CSV files
  • Generate hundreds of certificates instantly
  • Customize each certificate automatically with recipient details
  • Download all certificates as PDFs or send them via email

Absolutely! Every template is fully customizable. You can:

  • Change colors, fonts, and layouts
  • Add your logo and branding elements
  • Modify text and content
  • Add custom fields and dynamic elements
  • Save your customized templates for future use

Certio Pro offers multiple sharing options:

  • Direct email delivery to recipients
  • Secure download links
  • Bulk email distribution
  • Social media sharing capabilities
  • Print-ready PDF downloads

Yes! Our free plan includes 100 free certificates forever. The free plan has almost the same features as our Professional and Premium plans.

Yes, you can change your plan at any time. Plan changes take effect immediately, and you'll immediately get the credits of the selected plan. There are no long-term commitments required.

We take security seriously at Certio Pro:

  • All certificates are generated and stored securely
  • SSL encryption for all data transmission
  • Unique verification codes for each certificate
  • Regular security audits and updates
  • GDPR compliant data handling

We provide comprehensive support:

  • 24/7 email support for all users
  • Live chat support for premium plans
  • Extensive knowledge base and tutorials
  • Video guides and documentation
  • Priority support for enterprise customers

Certio Pro supports multiple formats:

  • Output: PDF, PNG, JPEG for certificates
  • Import: CSV, Excel (.xlsx) for bulk data
  • Templates: Our proprietary format with full customization
  • Logos: PNG, JPEG, SVG for branding

Yes! Our Premium plan includes full API access, allowing you to:

  • Integrate certificate generation into your existing systems
  • Automate certificate creation and distribution
  • Build custom workflows and automations
  • Access detailed analytics and reporting data

Our RESTful API is well-documented and includes SDKs for popular programming languages.

Still have questions?

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